Improving user experience by ANN prediction and NLP chatbot
The programming of the application and the simulation were done with the Python programming language in the PyCharm integrated development environment using the artificial neural network model and libraries such as PyTorch, NLTK and Tkinter. The creation of the experimental part consisted of the creation of an NLP chatbot application, the creation of a simple chatbot represented by a simulation display, and the creation of a comparative analysis between an NLP chatbot and a rule-based chatbot.
The proposed model, primarily the concept itself, can also be used for other domains that could significantly benefit from the implementation of NLP chatbots, and not only for the domains highlighted in this paper.
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